Once you complete your flight booking, you will find your DeNA TRAVEL Itinerary Number on the booking completed page and receive a confirmation e-mail (titled: [DeNA TRAVEL] Booking completed.) from DeNA TRAVEL.
If you have not received a confirmation e-mail, please check your SPAM folder as well (The domain of the e-mail address will be "skygate-global.com"). If you cannot find it, there is a chance that you have entered the incorrect e-mail, please contact us via the Inquiry form with your name, phone number (we will call the number that was used to make the reservation) and a preferred time frame within 9am-5pm AWST on a business day. You will receive a callback.