When you proceed to payment, cardholder authentication window will appear and your personal security code will be requested. This is 3D secure, which is a kind of identity authentication system for making credit card payments.
We have implemented an additional security layer for Visa and MasterCard payments, which can protect you from fraudulent use of your credit card.
Your financial institution will authenticate the transaction within seconds, as well as ensure your identity during payment. If 3D secure code is not entered correctly, the transaction cannot be processed.
In case you have forgot your password, we suggest that you contact your card issuer or pay by another applicable card.
Please note that after several times of unsuccessful trial, your card might be invalidated. If you have any doubt, please contact your card issuing bank directly.