Logo
  1. DeNA TRAVEL
  2. Flight
  3. Payment & Receipt/Invoice

Payment & Receipt/Invoice

  • Why have I been requested for cardholder authentication?
  • The card used when making the booking has expired/canceled, can I get my refund?
  • Why was my payment unable to be processed ?
  • Why did I get charged for a failed booking?
  • What is the minimum validity that is need before the passport expiry date for international travel?
  • What are my payment options?
  • Why was DeNA TRAVEL unable to process my payment?
  • How can I get invoice/receipt of my payment?
  • Do I always have to use the same payment card?
  • Can I make a reservation using my own credit card on behalf of someone else who wants to travel?
  • In which currency can I pay my tickets?
  • When will my credit card be charged?
  • Are there credit card processing fees?
  • I cancelled my reservation but I have yet to receive my refund.
  • There is a pending transaction, what should I do?

Flight

  • Reservation
  • Passenger Info
  • Change & Cancel
  • Airline & Airport Info
  • Payment & Receipt/Invoice
  • Other

Hotel

  • Reservation
  • Guests Info
  • Check in & Check out
  • Changes & Cancellations
  • Payment & Receipts
  • Other

Other

  • Other
DeNA TRAVEL