Payment & Receipt/Invoice
- Why have I been requested for cardholder authentication?
- The card used when making the booking has expired/canceled, can I get my refund?
- Why was my payment unable to be processed ?
- Why did I get charged for a failed booking?
- What is the minimum validity that is need before the passport expiry date for international travel?
- What are my payment options?
- Why was DeNA TRAVEL unable to process my payment?
- How can I get invoice/receipt of my payment?
- Do I always have to use the same payment card?
- Can I make a reservation using my own credit card on behalf of someone else who wants to travel?
- In which currency can I pay my tickets?
- When will my credit card be charged?
- Are there credit card processing fees?
- I cancelled my reservation but I have yet to receive my refund.
- There is a pending transaction, what should I do?